Privacy Policy

Last updated: June 2026

The protection of your personal data is important to us. We process personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG). This policy explains what data is processed when you visit this website and what rights you have.

1. Controller

ROIC11 GmbH
Italiener Strasse 56/3.OG
9500 Villach, Austria
Email: office@roic11.com

2. Hosting and Server Log Files

When you visit this website, our hosting provider automatically processes technical information transmitted by your browser, including your IP address, date and time of access, the page requested, browser type and version, and operating system. This data is processed on the basis of our legitimate interest (Art. 6(1)(f) GDPR) in the secure and reliable operation of the website. Log files are not merged with other data sources and are generally deleted within 14 days, unless a security incident requires longer retention for investigation.

This website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, located within the European Union. The provider processes the above server data on our behalf as a processor under a data processing agreement pursuant to Art. 28 GDPR. No data is transferred to a third country outside the EU/EEA.

3. No Cookies, No Tracking

This website does not use cookies, analytics services, tracking tools, or social media plugins. No third-party content is loaded; all fonts and resources are served directly from our own web server, so no data is transmitted to third parties such as Google when you view this site.

4. Contact by Email

If you contact us by email, the personal data you provide (name, email address, content of your message) is processed solely to handle your inquiry and any follow-up questions (Art. 6(1)(b) and (f) GDPR). This data is retained for the duration of the correspondence and any resulting matter, and thereafter only where statutory retention obligations apply — in Austria, generally up to seven years for business-related records under §132 of the Federal Fiscal Code (BAO).

5. Data Transfers

We do not sell or share your personal data with third parties. Data is disclosed only where we are legally obliged to do so or where it is necessary to handle your inquiry.

6. Your Rights

You have the right to access, rectification, erasure, and restriction of processing of your personal data, as well as the right to data portability and the right to object to processing based on legitimate interests (Art. 15–21 GDPR). To exercise these rights, contact us at office@roic11.com.

If you believe the processing of your data violates data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Österreichische Datenschutzbehörde), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.